# Uncommon Creative

> Plain-English guides to AI agents for local service businesses.

Audience: Owners of local service businesses with about 2 to 25 people: trades, clinics, salons, property managers, restaurants. Written by David Hoos (https://davidhoos.com). Uncommon Creative was his design and marketing studio from 2008 to 2017. Now it publishes guides on using AI agents to run and grow a small service business.

## Pages

- [Home](https://uncommoncreative.com/index.md): the five jobs to hand an agent first, chatbot versus agent, and three rules for every setup.
- [About](https://uncommoncreative.com/about.md): who writes this, and the studio's history.
- [Guides feed](https://uncommoncreative.com/rss.xml): RSS.

## Guides (markdown)

- [What an AI agent is, in plain English](https://uncommoncreative.com/guides/what-an-ai-agent-is.md): A chatbot answers a question. An agent watches for something to happen and handles it the same way every time. Here's the difference, and why it matters for a small service business.
- [Five jobs to hand an agent first](https://uncommoncreative.com/guides/five-jobs-to-hand-off-first.md): Missed calls, quote follow-up, review requests, scheduling, and a Monday numbers note. Why these five, what the agent does for each, and what stays with you.
- [How to tell if a job is ready for an agent](https://uncommoncreative.com/guides/is-this-job-ready-for-an-agent.md): Four questions that sort the jobs an agent can handle today from the ones that will cause you trouble. Run any task through them before you set anything up.

A Haus Group Inc. company.
## Statistics (markdown, every number traced to its original source)

- [Lead Response Time and Missed Call Statistics (2026)](https://uncommoncreative.com/statistics/lead-response-time-statistics.md): Lead response time and missed call statistics for 2026, each traced to its original source. How many calls go unanswered, what callers do next, how fast businesses respond, and which popular numbers don't hold up.

Contact: david@hausadvisors.com